Enertech Global and its brands, GeoComfort, Hydron Module, and TETCO, do not sell systems, products, and/or accessories directly to homeowners. In order to purchase a product or speak with our Technical Services department, you must be a licensed heating, cooling, and/or plumbing contractor with proper EPA certification. Why? Because our systems may include electrical, refrigerant, and/or water connections. Federal, state, and local codes and regulations apply to installations. Equipment that is installed or serviced improperly can result in system failure and health/safety concerns.
Only licensed heating, cooling, and/or plumbing contractors with proper EPA certification should install, diagnose, or service an Enertech-built heat pump. We don’t offer warranty on equipment if products are purchased via the Internet or installed or serviced by an individual without proper certifications and trainings. Ultimately, we want the users of our systems to remain safe, comfortable, and healthy for many years, and that requires the attention of licensed heating, cooling, and/or plumbing contractors with proper EPA certification.